Frequently Asked Questions

Testing

Can you talk to my healthcare provider and collaborate for specific medications I need?

Yes, we will work with your healthcare provider to get you the medications if needed.

Do I have to make an appointment for testing?

No, but you can.

FIT 22 & FIT 132: It can take up to 30 minutes. Try to make sure you are well hydrated.

How long does it take for the results to come in?

Please allow 2-3 weeks for the results to come in.

Can I take the test at anytime?

That depends on which test you are taking:

FIT 22 & FIT 132: Yes, you may take the test at anytime.

Hormone Evaluation: When you take the test depends on which category you fall under:

  • For menstruating women: The test must be taken on day 21 of your cycle (Day 1 is the day you start your period- this is based on a typical 28 day cycle)
  • For postmenopausal women: Yes, you may take the test at anytime.
  • For males: Yes, you may take the test at anytime.

NeuroScreen: Yes, you may take the test on any day but there are 4 samples needed through out the day.

  • For menstruating women: Do not take when you are on your period.

Toxic Heavy Metals & Elements: When you take the test depends on which test you choose:

Urine collection: Yes, you may take the test on any day but there are 2 samples needed through out the day.

  • For menstruating women: Do not take when you are on your period.

For blood spot: Yes, you may take the test on any day

Nutrigenomic Testing: Yes, you may take the test on any day. It’s a swab to the inside of your cheeks.

Do I need to have my blood drawn?

No. Our test kits use either a saliva sample, a urine sample, or a blood spot obtained via a finger stick.

Do you accept insurance?

For compounded medications: We accept some insurance plans however it is our experience that most insurances do not cover customized medications. Please provide us with your prescription insurance card and we will attempt to process your compounded prescriptions under your prescription insurance plan.

If your prescription insurance plan does not cover your compounded medication we will give you a quote on the cash price before proceeding. Our prices are very competitive.

If we are not contracted with your insurance, then you may request a universal claim form from us that you can submit to your insurance provider for reimbursement. Please refer to your insurance provider for information on requirements for reimbursement.

For testing and consultation services: We cannot bill your insurance for testing kits, however if you have a valid prescription from your healthcare provider for a testing kit then you may use your FSA/HSA card to pay for it.

How much are your testing kits?

We offer a variety of testing kits that range from $99-$350. We believe in our motto "Test, Don't Guess!" Our pharmacists are here to help you determine which test would be best for you based on your symptoms.

Can I use my FSA/HSA to pay for testing?

If your healthcare provider writes a prescription for a test kit, then yes. However please refer to your insurance provider for information on requirements and limitations. Should your healthcare provider have questions about writing a prescription for a testing kit please have them contact us.

If my test determines I have a hormone imbalance can a pharmacist give me a prescription?

No, our pharmacists cannot prescribe medications. However, we will collaborate with your physician to optimize your therapy.

During your consultation we will discuss your results and go over treatment options with you. We will then send a recommendation to your physician for a compounded hormone medication, if we feel it is necessary. In addition to bio-identical hormone replacement therapy, we may also recommend dietary changes and over the counter vitamins and supplements if needed.

Can I use my FSA/HSA card to pay for compounded medications?

Yes, however please refer to your insurance provider for information on requirements and limitations.